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Our goal is 100% customer satisfaction. Please WhatsApp +27 83 378 0998 or email us at ultimatemoreki@gmail.com to let us know if a return or refund is required. The below guidelines will always apply:

If you are unhappy with the size of your item, please send it back to us (within 14 days), unworn or used and in all original packaging and we will send you a different size depending on stock availability. If the exact item is not available in your desired size then we will offer you a choice in a different style. We recommend you see our sizing guide before you purchase, as customers must pay for postage of the new item if there is a sizing issue.

If you are unhappy with your purchase and the item is not damaged or faulty then please send the item back to us within 14 days, unworn or used and in all original packaging and we will offer you a full refund minus applicable postage costs.

*All items must be returned in the same condition they were sent out. The return address will be communicated via email or WhatsApp.

*All items must be returned in the same condition they were sent out. The return address will be communicated via email or WhatsApp.